by Susan | Nov 14, 2016 | Delegation, Executive, Leadership, Management, Outsourcing, Personal Growth, Value
Let’s face it: delegation is hard. It’s just a challenge to get great work back, sometimes it’s hard even to get good work back. If you’ve had a hard time with delegation, if you’ve found yourself feeling frustrated with your team, like you...
by Susan | Jul 2, 2013 | Business in Blue Jeans Book, Client Retention, Customer Service, Featured, Personal Growth, Productivity, Stuff to Inspire, Value
[fusion_builder_container hundred_percent=”yes” overflow=”visible”][fusion_builder_row][fusion_builder_column type=”1_1″ background_position=”left top” background_color=”” border_size=””...
by Susan | Jan 4, 2013 | Biz101, Value
Delivering value in your business can be a challenge if you’re not sure just what it means to “deliver value.” Well, recently I’ve experienced one of the best examples of all time and I’m excited to share it with you. I’ve wanted to...
by Susan | Dec 9, 2011 | Business, Customer Service, Marketing, Stuff to Inspire, Value
This time of year, many of us are thinking about Santa Claus and looking forward to his visit down the chimney (and trying to remember not to light a fire on Christmas Eve!)It occurred to me this morning that Santa is a deliverer of quintessential customer service. Is...
by Susan | May 25, 2010 | Client Retention, Value
In tough economic times, you need to make your small business stand out in the crowd. The best mechanism for standing heads and shoulders above your competition is value. In this article, I’ll show you how to use value to be a stronger competitor. Read...
