Recession-Proof Your Business: Managing Economic PTSD and Ensuring Your Future

By |2017-05-22T15:11:19-04:00November 16th, 2016|Biz101, Business, Client Retention, Customer Service, Executive, Management, Marketing, Money Mindset|

Every business ebbs and flows over time. But if you were in business in the Great Recession, then you probably know what real struggle means. Most businesses that survived the Recession of Dec. 2007-June 2009 had a difficult time keeping the doors open, nevermind remaining profitable. And most business owners were scarred by the experience. [...]

Adjusting to A New Reality: The 7 Stages of Facing Change in Business (and your life)

By |2017-05-22T15:14:59-04:00October 29th, 2014|Business, Featured, Mindset, Personal Growth|

Sometimes change in business comes when you least expect it. Things are going along perfectly, and then BOOM. A big client leaves. A competitor moves in across the street. Something happens that changes, well, everything. How I'm Facing Change Right Now Two years ago, I broke the Guinness® World Records title for the longest uninterrupted [...]

How to Do Well by Doing Good – Charity in Business

By |2017-05-22T15:15:34-04:00October 3rd, 2013|Business|

Businesses give millions of dollars to charity every year. Well, guess what? You can get a boost from charity in business, too. In fact, you can actually do well by doing good. Here's how. Why Charity in Business is Good Charity in business is good because everybody wins. When you give back to your community, [...]

A REAL Business Networking Challenge: 30 Cups of Coffee (or Yerba Mate) in 30 Days

By |2017-05-22T15:18:31-04:00April 15th, 2013|Business, Networking|

After writing my recent post about how people do networking so, so, so terribly badly, I realized that for the last year, I've been caught up in a whirlwind of one project after another. First it was the "Break a Record with Susan" event. And granted, because of that event, I broke a Guinness World [...]

Business Networking: 7 Warning Signs You’re Probably Doing It Wrong

By |2017-05-22T15:18:39-04:00April 2nd, 2013|Business, Networking|

Most of my client work, even with my corporate clients, happens on the phone. I rarely go out for work—for my personal life, sure, but not for work— and I can't remember the last time I went to a business networking event. Why? Three reasons: Most of the people I network with are scattered globally. [...]

Yahoo Cancels Telecommuting: More Creative, Collaborative, and Fun? Probably Not.

By |2017-05-22T15:19:00-04:00February 26th, 2013|Business|

This week Yahoo announced they're canceling all telecommuting (working from home) time for employees. The idea, according to their spokesman, is to make their company more "fun" and to make work more collaborative and efficient. My guess is that the result won't be an increase in collaboration, efficiency, or fun, but rather in disgruntled and [...]

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