by Susan | Jul 9, 2010 | Business, Client Retention
Customer service is one of the most important things in today’s marketplace. In this article, I’ll show you how one big company got their customer service wrong, and how you can learn from their mistakes and take your small business customer service to the...
by Susan | Jun 7, 2010 | Marketing, Personal Growth, Startup, The Experts Series
These days, anyone and everyone are calling themselves an “expert” and there are tons of business “coaches” who are promoting the idea that you don’t need experience, education, or training to be an expert. So…what is an expert,...
by Susan | May 30, 2010 | Marketing, Personal Growth, Publicity and PR, Sales, Stuff to Inspire
“We’ll show you how to get on the Oprah show” “Some of the graduates of our program have gone on to appear on Tony Robbins’ stage!” “We’re always getting calls from publicists who want to know who’s hot right now...
by Susan | May 28, 2010 | Productivity
Think you can’t afford to hire a virtual assistant for your small business? Think again. Virtual assistants are one of the greatest assets a small business owner can have, and it’s not just affordable – it can save you money in ways you might not...
by Susan | May 28, 2010 | Productivity
Time wasting can cost your small business more than you think. In this article, learn how to be more productive and get better results in your small business. Read More…
