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On Authenticity in Business

Being authentic can be surprisingly difficult, especially in business. I often work with people who have no problem being genuine in real life, but who really struggle with authenticity in business. I hear from clients that, in business, they have to appear to be mega-successful — not just sort of successful, and not “hey, I’m growing a business here,” but really successful, in order to be taken seriously. There’s so much posturing and pretending, because people believe that you can’t become successful unless you appear to already be successful. But that’s just not true! In fact, it’s the opposite.

We’re all works in progress.
I’ve seen “behind the scenes” of a lot of the people who most of us think of as mega-successful, and things aren’t always how they seem. A well-known wealth coach I know spends most of his time talking about the power of mindset, but I know that he struggles with exactly the same issues everyone else does: doubt, uncertainty, insecurity. We’re all works in progress. Every single one of us. We all have questions and insecurities and fears. It’s how you deal with those internal struggles that matters.

The truth has a way of seeping out anyway.
We think we’re so good at hiding our secrets from the rest of the world. But whether it’s a financial crisis, marital problems, personal demons, or something else, even if you think you’re keeping your skeletons hidden, you’re probably not. Truth has a way of sneaking out there and betraying our lies. Truth may show up in an uncertain look in your eye or in the way you keep your secrets, but know this: it’s almost impossible to keep things totally hidden.

It’s not all about appearances. It’s about truth.
Far too many folks out there seem to think that if you appear to be super-successful, you’ll achieve legitimacy. But it’s not about how you seem, it’s about how you are. If who you really are matches up with who you say you are, then you’ll appear credible, because you are credible. On the other hand, pretend you’re something that you’re not and you’ll come off as shady.

The real secret to gaining legitimacy is authenticity.
We’re all after legitimacy, in the end. So take the time to build your expertise and knowledge, offer your services at a discounted rate while you gain experience, and build in the right systems to support your products and services so you can offer unparalleled good service. You’ll build credibility by doing things right, and with credibility and legitimacy comes real success.

(In an upcoming issue of my No Suits Allowed! e-zine, I’ll be talking about how to be authentic. It’s such an important piece that’s missing from so many businesses today, so make sure you subscribe to the e-zine so you can find out the critical steps you need to take to achieve authenticity in your business.)


  • http://www.rarebirdinc.com/ Jim Cota

    How refreshing to hear someone discussing both the merits and difficulties of being truly authentic. I think your point about achieving legitimacy is key: we can only hope to find it by first gaining trust, and it’s simply impossible to gain someone’s trust by pretending to be something you aren’t.

    I often talk with people who are afraid to be authentic for fear that they might offend someone with whom they hope to do business. In fact, the opposite is often the case. By being true to who you are, you’re more likely to connect with someone, not offend them. And, obviously, connecting is far more beneficial than leaving no impression at all. Of course, you certainly run the risk of not connecting– even offending– someone by being yourself. But if the two of you are that diametrically opposed, you’re unlikely to be able to build a meaningful relationship anyway.

    Great thoughts, Susan.

    Best,

    /Jim